A printed ticket is not a souvenir. It is the same entitlement as the QR sitting in somebody's email, and the moment those two live in separate systems you have two truths about one seat. Everything we print is issued from the event's own inventory: the code on the paper came out of the same pool as the code on the phone, the same scanner burns both, and a reprint voids the original at the moment it is printed.
What we print
Thermal box office rolls
Walk-up sales, day-of box office, re-issuesPrinted at the counter as they sell, so a walk-up buyer leaves with the ticket in their hand rather than a promise about their inbox. Same code space as the online ones, so the gate does not care which counter it came from.
Pre-printed numbered tickets
Outlet distribution, sponsor allocations, sold-out fixturesPrinted ahead in sequence on secured stock, for distribution through outlets, sponsors or a federation's own channels. Each one is issued against a real allocation before it leaves us, so it is a live ticket the moment it is in a drawer, not something waiting to be activated.
Wristbands
Festivals, multi-day, camping, cashless barsFabric for multi-day, vinyl for single-day, RFID or NFC when you want tap-in or cashless bars. A wristband is the entitlement rather than a souvenir of one, so it scans and it burns exactly the way a ticket does.
Accreditation and crew credentials
Anything with a backstageArtist, crew, press, medical and security passes with lanyards, printed against a named list, with the access zones on the face of the card so a steward can read it at arm's length in the dark.
A credential is read by a person at arm's length and by a scanner in half a second. It has to work for both.
One ticket, two materials
The practical consequence is that you stop running a parallel process. Printed stock counts against capacity the day it is issued, so the online store cannot oversell what is already sitting in an outlet's drawer.
A lost printed ticket gets voided and re-issued from the dashboard like any other. And at the end, sold against scanned is one number, rather than a paper count reconciled against a database export at two in the morning.
Artwork is a security question too
Anything printed can be photographed, and anything photographed can be shown at a gate by two people. That is a scanning problem rather than a printing one, and it is solved by the code being single-use against live inventory. What printing adds is the second line of defence a steward can use without a phone: stock you cannot buy at a stationery shop, sequence numbers that have to match the block a seller was issued, and finishing that is tedious to fake for a ticket worth a few hundred taka.
What we need to quote
Lead time depends on the stock and the finishing, so we quote it against the job rather than publishing a turnaround we would then spend the rest of the page qualifying.
- Print-ready artwork, or a brief and we will lay it out
- Quantities per stock type and per ticket category
- Access zones, if anything is being accredited
- The delivery address, and the date it has to be in your hands, which is rarely the event date
Common questions
Do printed tickets and digital tickets share the same inventory?
Yes, and that is the whole point. The code on the paper comes out of the same pool as the code on the phone, the same scanner burns both, and a reprint voids the original at the moment it is printed. Printed stock counts against capacity the day it is issued, so the online store cannot oversell what is already in an outlet's drawer.
What can you print?
Thermal box office rolls printed at the counter as they sell, pre-printed numbered tickets in sequence on secured stock for outlet and sponsor distribution, wristbands in fabric, vinyl, RFID or NFC, and accreditation passes, lanyards and crew credentials with access zones on the face of the card.
Can a printed ticket simply be photographed and reused?
The code is single-use against live inventory, so the second person to present it is refused at the gate. That is a scanning defence rather than a printing one. What printing adds is the line a steward can check without a phone: stock you cannot buy at a stationery shop, sequence numbers that have to match the block a seller was issued, and finishing that is tedious to fake.
How long does printing take?
It depends on the stock and the finishing, so we quote lead time against the job rather than publishing a turnaround we would then have to qualify. Send quantities, stock type and the date it has to be in your hands, which is rarely the event date.
The rest of what we do
Tell us about the event
Send quantities, stock type and the date it has to arrive. If it is going out through outlets, tell us how many and we will sequence it by outlet.