Refund Policy

Effective Date: Dec 31, 2024

At Quicket, we value the satisfaction and trust of our customers. This Refund Policy outlines the terms and conditions under which ticket refunds will be processed. Please read this policy carefully before purchasing tickets from us. By purchasing a ticket, you agree to comply with this policy.

Eligibility for Refunds

Event Cancellation

If an event for which you have purchased a ticket is canceled, you will be eligible for a full refund of the ticket price.

Event Postponement

If an event is postponed, your ticket will be valid for the rescheduled date. If you cannot attend the new date, you may be eligible for a refund.

Change of Venue

Your ticket remains valid for the new location. Refunds will only be granted if you are unable to attend due to the venue change.

Personal Reasons

Tickets are non-refundable for personal reasons, including changes in schedule, illness, or other personal circumstances.

Refund Process

Request Timeline

Contact our support team at [email protected] within 3 days from the event cancellation or venue change notification.

Payment Method

Refunds will be issued to the original payment method used for the purchase.

Processing Time

Refunds will be processed within 7 business days of receiving your request.

Organizer Responsibility

If funds are already transferred to the event organizer, they will be responsible for processing the refund.

Event Cancellation

Notification

We will make a reasonable effort to notify ticket holders via email or other contact information provided during purchase.

Refund Request

If the event is canceled and you wish to obtain a refund, follow the refund process outlined above.

Need Help?

If you have any questions about our refund policy or need assistance with a refund request, please contact us: