Thank you for using Quicket, a ticketing and registration platform. In Bangladesh, Quicket is operated by Coresoft. In Thailand, Quicket is operated by Quicket (Thailand) Co Ltd. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information. By using Quicket, you agree to the terms outlined in this policy.
Information We Collect
We collect both personal and non-personal information when you use Quicket. Personal information may include:
Account Information
When you create an account, we collect your name, email address, and other relevant details.
Event Information
When you register for an event, we collect information related to the event, including date, time, location, and ticket details.
Payment Information
If you make a purchase, we collect payment method selection and transaction references. Payment card details are processed directly by our payment partners (for example, Omise or bKash) and are not stored on our servers.
Communications
We may collect information from your communications with us, including customer support inquiries.
Organizer Information
For event organizers, we collect business information, bank account details, identity verification documents, and payout transaction history for fraud prevention, regulatory compliance, and payout processing.
Location Information
We may collect your location data to provide a more personalized experience, such as suggesting nearby events.
How We Use Your Information
Account Management
To create and manage your Quicket account.
Event Registration
To facilitate your registration for events and manage ticketing.
Payment Processing
To process payments for ticket purchases.
Communication
To communicate with you regarding your account, events, and support.
Information Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
Event Organizers
We may share your information with event organizers for managing events.
Service Providers
We may use third-party service providers for payment processing and other services.
Legal Compliance
We may disclose your information if required by law or legal requests.
Data Retention
We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Access and Update
Access and update your personal information through your account settings.
Marketing Communications
Opt-out of marketing communications by adjusting your preferences.
Need Help?
If you have any questions about our privacy policy or need assistance, please contact us: